SOCIAL FIRST 
CREATIVE PLAYBOOK

Social media is no longer an add-on. It is the centre of modern brand communication.

- Today, brands are created through dialogue, not advertising.
- People follow people, not logos.
- Visibility comes from relevance, not reach.
- Culturally relevant brands are connectable, approachable and narratable.


Social First means that content and communication are designed for social platforms from the outset. Brands that invest in this create genuine relationships, dynamic growth and continuous differentiation.

Marcel Haupt — Listen. Elevate. Own.

Social First Practice — 2026

Listen.
Elevate.
Own.

Not a playbook. A practice.
How I think, create and build communities that matter — rooted in 32 principles and real-world proof from #5630, XPERION and the Olympics.

Open the App Put the practice to work
Act I

Listen.

"Before I create, I read the room."

P05
Elevate What's Already There
Judith Tulkens, Adam&EveDDB London

Not entering culture — elevating the culture already existing in your community. What's in the comments, the DMs, the group chats? That's the brief.

#5630: 300+ community members built entirely through community-signal-driven storytelling.
P04
Feel Like a Subculture
Nadine Müller, Jung von Matt

The most successful post gets screenshotted in group chats — not just liked. Stop thinking like a broadcaster. Start feeling like a subculture.

Judo, gaming, creative communities — mastering insider codes before publishing anything.
P22
Niche is the New Reach
Beth Manning, Leo UK

Hyper-specific beats broad. 200 people who are truly meant beats 200,000 impressions for nobody. Go deep, not wide.

P16
Comments are the Content
Community Management Principle

The comment thread is the second layer of every post. Brands that ignore comments leave the best content on the table. The reaction IS the content.

P26
SAMY 2026
Relevance is the New ROI
SAMY Marketing Trends Report 2026

Efficiency alone no longer convinces. Emotional connection, cultural fit, and the right message at the right moment. Awareness isn't enough — affinity is the goal.

Act II

Elevate.

"I don't inject culture. I amplify what's already there."

P07
Social is the Final Echo
James Kirkham, Iconic

Start with something real — a real moment, a real place, real people. Social media is the last echo, never the starting gun. Everything else is reheated content.

Olympics 2020/2024: Real-world sport moments → authentic social stories no studio could manufacture.
P06
Drama Before the Reveal
Kat Lee, Kettle

Post the BTS first — completely out of context. The blurry mood board, the messy draft. Let people get emotionally invested before you show the result. Confusion builds curiosity.

P02
Design for What Happens After
Alexandra Mathieu, Open Influence

The post is the teaser. What counts are the reactions: screenshots, remixes, DMs, stitches. Build every idea around what happens AFTER the post — not at it.

P13
Tension is Content
Social-First Principle

Conflict, contradiction, uncomfortable truth — these are the actual content triggers. Harmless posts don't exist. Opinions polarize. Polarization drives reach. Choose a side.

P29
SAMY 2026
IRL × URL Community Building
Dee Nuncio, SAMY US

Communities grow through belonging, participation and play — not content volume. Pop-ups, co-branded experiences, consumer trips. IRL moments built for social energy. The content isn't a bonus — it's the point.

P27
SAMY 2026
From Storytelling to Story-Selling
Patricia Aragón, SAMY

Social commerce is a business channel, not a trend. TikTok Shop, affiliate creators, product-tagged UGC. The line between entertainment and purchase is gone. Make people feel AND buy — simultaneously.

Act III

Own.

"I build formats that belong to nobody else."

P01
Smartly Unpolished
Tiah Slattery, Dept

The more polished something looks, the less people trust it. In a world flooded with AI-slop, imperfection is proof of humanity. Not lazy — strategically raw.

XPERION/Gaming: "Smartly unpolished" content performed 3× better than polished campaigns.
P03
Frame One is the Story
Emily Charlton-Smith, Anything is Possible

No warm-up, no soft entry. Bold typography, jarring crops, unexpected visuals. If the first frame has no impact, nothing has impact. You have 3 seconds — or you don't.

P17
Owned Formats Beat Trend-Chasing
Format Ownership Principle

One recognizable owned format beats 100 trend posts. Those who chase trends disappear with them. Those who own a format own attention.

P08
Build a Reason to Return
Richard Boon, Oh Six

Serials, teasers, coming-up elements, recaps, easter eggs. Inject TV watchability into platform-native logic. If the format has no next episode, it's a post — not a format.

P30
SAMY 2026
Differentiation over Trend-Chasing
Julia Kaiser, SAMY

When all brands play the same trend the same way, they undermine the only reason brands exist: differentiation. Your own voice beats trend speed — especially in the AI boom.

P32
SAMY 2026
AI Prompts Humans to be More Human
Jayson Fittipaldi, SAMY US

AI floods every feed. The counter-movement wins: real human emotion, cultural nuance, imperfection. AI informs — humans decide. Defining what genuine human expression is? That's the new creative skill.

"Content that doesn't stop,
touch or get shared
doesn't exist."

The standard. Non-negotiable.

01
Listen

Community signals before content creation. Read the room. Brief what you find. Never assume.

02
Elevate

Amplify what's already there. Real moments, real energy — made bigger than they could be alone.

03
Own

Build formats and a voice that belong to no one else. Distinct. Recognizable. Irreplaceable.

The Practice, Live

LEO: Your social-first sparring buddy who makes your stories stand out.

The Listen. Elevate. Own. App turns these principles into a daily creative practice — not a document you read once and forget.

Open the App
Listen

Community signal tools — capture what your audience is already saying and turn it into creative direction.

Elevate

Moment-building frameworks — identify real-world energy and amplify it into social-first content.

Own

Format development — build recurring, recognizable content that creates lasting attention, not trend dependency.

My mission: To define moments on a global scale for entities, brands, advertising agencies and cultural creatives.My mission: To define moments on a global scale for entities, brands, advertising agencies and cultural creatives.My mission: To define moments on a global scale for entities, brands, advertising agencies and cultural creatives.


JOIN MY LIST.

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